Shipping policy

Shipping Policy for The Vyasa

1. Introduction

Thank you for choosing The Vyasa for your skincare needs. We are committed to providing you with a smooth and efficient shopping experience. Please review our shipping policy to understand how we handle your orders and deliver them to you.

2. Shipping Locations

We currently ship within India. We are working to expand our shipping options and will update this policy as we add new locations.

3. Processing Time

  • Orders are processed within 2 business days of receipt.
  • Processing times may vary during peak seasons or promotional periods. We will notify you if there is a delay in processing your order.

4. Shipping Methods and Delivery Time

We offer several shipping options to accommodate your needs:

  • Standard Shipping: Delivery within 5 to 7 business days.
  • Express Shipping: Delivery within 3 to 5 business days.

Shipping costs are calculated at checkout based on the weight of the items and the delivery location. For orders over [insert amount], standard shipping is free.

5. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through our shipping partner’s website.

6. Delivery Issues

If you encounter any issues with your delivery, such as delays, lost packages, or damaged goods, please contact us at [insert contact details]. We will work with our shipping partners to resolve the issue as quickly as possible.

7. Address Accuracy

Please ensure that you provide the correct shipping address at checkout. The Vyasa is not responsible for delays or issues caused by incorrect or incomplete address information. If you notice an error in your shipping address, contact us immediately to make corrections before your order is dispatched.

8. Shipping Restrictions

We are unable to ship to P.O. Boxes or international addresses at this time. All orders must be shipped to a valid residential or commercial address within India.

9. Return to Sender

In the event that a package is returned to us due to an incorrect address, failed delivery attempts, or refusal of delivery, we will notify you. You will be responsible for any additional shipping charges incurred to reship the order.

10. Policy Changes

We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our shipping practices.

11. Contact Us

If you have any questions or need assistance regarding our shipping policy, please contact us:

Email: thevyasaskincare@gmail.com
Phone: +91 - 85115 99795
Address: Office No. 405, Ambrosia Business Hub, VIP Road, Vesu, Surat (Gujarat) - 395007

Thank you for shopping with The Vyasa. We look forward to delivering your skincare products to you!